Safe Purchasing Online.
We use 256-bit SSL encryption to give our customers maximum protection while purchasing on our website.
Fast Delivery
We will endeavour to ship out all our order when possible within 24 hours subject
to stock availability with UPS ground services. If you require urgent delivery
you must select one of the other shipping options available.
We will endeavour answer all customer emails within the same day (EST). Should
you have any questions please email sales@carcoversboatcovers.com or tel:239 643
0877 Fax: 239 643 0871. CarcoversBoatcovers does not sell our customer database
to any other organisation and all your information is held secure.
Money- Back Guarantee.
CarCoversBoatCovers wants you to be completely satisfied with your purchase from
us. However, if you are not satisfied with an item which has been purchased from
us, you may return the product within 30 days from the date of order for a refund
of the purchase price, less shipping & handling fees. Free shipping items
will have the outbound freight deducted furthermore a 20% re stocking charge will
be made.
All returns must be returned in a new and unused condition together with any relevant
paperwork. When we mention new and unused this means in original poly bag and
not subject to scratches, blemishes or trace of usage. Providing your return meets
the above criteria a refund will be made back to your credit card or any other
payment method.
CarCoversBoatCovers Warranty
All our covers and accessories are guaranteed free from defects at the time of
purchase. However should a defect arise which you feel is a warranty issue please
email a photograph of the defect to our sales staff at sales@BoatcoversCarcovers.coml.
Upon receipt and providing we are satisfied that it is a manufacturing defect
we will arrange a replacement free of any costs to yourself. This warranty is
only applicable if the product is new and unused and has been in its original
packaging. Our warranty does not include usage due to wind, hurricanes, snow,
fire or act of nature. Furthermore the warranty does not include damage due to
misuse or improper installation. Faulty items that need returning to us and have
been agreed with a CarCoversBoatCovers sales associate will be picked up at our
expense and replaced. Any item that has been purchased in error or due to a change
of mind by the by customer can be sent back for a full credit less a 20% handling
& restocking charge. The returned freight is the responsibility of the customer.
Our address for any returns is:
CarCoversBoatCovers
4760 Enterprise Ave
Unit # 402
Naples,Florida,34104
Tel: 239 643 0877
Fax:239 643 0871
Shipping Details
We use UPS for most of our shipping. With also use USPS, & FedEx.
For information on standard shipping times these are published by UPS at www.UPS.com.
Florida residents pay 6% tax, all orders shipped outside of Florida are exempt
from paying tax. Should you give us wrong address information which results
in miss routed packages we will need to charge $5.00 for re delivery with the
correct address details. We welcome orders from outside of the United States
please email or phone for details.
Should you for any reason need to cancel an order after it has been placed on
the internet please call us immediately so that you do not incur any charges.
Otherwise your item will be charged and shipped which will result in return
shipping and restocking fees.